Terms of Service

1. Introduction

Welcome to FindMyCarHistory.com ("Website"), a trading name of CarServiceHistory.co.uk. By accessing or using our Website and services, you agree to comply with these terms and conditions ("Terms"). These Terms apply to users globally, including in the USA, Canada, and other regions. If you do not agree to these Terms, you must discontinue use immediately.

2. Eligibility

You must be at least 18 years old to use this Website. By accessing our services, you confirm that you meet this requirement. Use of our services by individuals under 18 is prohibited.

3. User Accounts

Registration: To access certain features, you may need to create an account. You agree to provide accurate and complete information during registration.

Account Security: You are responsible for safeguarding your account details. Notify us immediately of unauthorized use or breaches.

4. Service Usage

By using our services, you agree to use them lawfully and responsibly. Misuse, unauthorized access, or illegal activity is strictly prohibited.

5. Authorization to Act on Your Behalf

By using our service, you authorize FindMyCarHistory.com to act on your behalf to contact garages, service providers, or third parties to retrieve your vehicle’s service history. This includes sharing your Vehicle Identification Number (VIN) and other supporting information where necessary.

Our service operates as an investigation process. While we make every effort to retrieve records, the success of our search depends on third-party cooperation.

6. No Guarantee of Success

Service Limitations: Our investigations rely on third-party garages, service providers, and external systems. We cannot guarantee that records will be located, complete, or accurate.

External Transactions: We are not liable for any financial losses, reduced vehicle value, or failed transactions caused by missing or incomplete records.

7. Payment, Refunds, and Chargebacks

Service Fees: All payments are final. Once an investigation begins, refunds will not be issued, as costs and resources are immediately allocated.

Chargebacks: Unwarranted chargebacks will result in further action, including legal recovery of costs and damages.

Refunds: Refunds are only applicable under limited circumstances, such as failure to deliver specific paid services (e.g., a queue jump that was not honored).

8. Confidentiality and Data Protection

We respect your privacy. Your information, including your VIN, will be used solely to facilitate your investigation. It will not be shared with unauthorized third parties.

Data will be securely deleted after your case is closed unless retention is required to meet legal or regulatory obligations.

9. Investigation Logs

All actions taken during an investigation, such as outreach attempts, garage responses, or rejections, are logged. These logs are accessible for transparency upon request.

10. Limitation of Liability

Third-Party Dependency: FindMyCarHistory.com is not responsible for delays, errors, or omissions caused by third-party entities.

Financial Losses: We are not liable for financial damages, missed opportunities, or loss of vehicle value caused by the results (or lack thereof) of our investigation.

Force Majeure: We are not responsible for delays caused by events beyond our control, including but not limited to natural disasters, system failures, or third-party disruptions.

11. Termination

We may suspend or terminate your access if you violate these Terms or misuse our services.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. For users in other regions, such as the USA and Canada, local laws may apply where appropriate. Any disputes will be resolved in the jurisdiction where CarServiceHistory.co.uk operates.

13. Changes to Terms

We may update these Terms at any time. Continued use of the Website indicates your acceptance of any updates.

14. Contact Information

If you have questions or concerns about these Terms, please contact us:

Email: [email protected]

Website: https://findmycarhistory.com